Day 3
OFFLINE
11/13
(THU)
@ Hikarie Hall / @ EventHub
GRIC STAGE
10:30AM - 11:10AM JST
Online&Offline
EN

Can AI Deliver the Ultimate Customer Experience? – Reinventing GTM Strategy for the Next Era

~ This session will be conducted in English ~ AI is no longer just an efficiency tool; it has become a force that redefines the entire Go-To-Market (GTM) strategy. Can AI truly create the "ultimate customer touchpoint"? In this session, we welcome Lena, who is on the front lines in Silicon Valley experiencing the strategic shift from PLG (Product-Led Growth) to SLG (Sales-Led Growth) at Notion, and Mr. Shimizu of ZEALS, who is challenging the global market from Japan. We will discuss the differences between AI adoption in global markets versus Japan, explore the latest trends in Silicon Valley, and introduce the "next generation of work" realized by Notion AI and Omakase.ai Voice with specific demonstrations. As the future vision of "Agentic teams"—where AI and humans collaborate—becomes a reality, we will explore what remains uniquely human in an AI-saturated world. Join us as we seek the answer for the next-generation GTM strategy.